This policy was updated on November 7, 2019.
If you received a mailing from us, (a) your email address is either listed with us as someone who has expressly shared this address for the purpose of receiving information in the future ("opt-in"), or (b) you have registered or purchased or otherwise have an existing relationship with us. We respect your time and attention by controlling the frequency of our mailings.
We use security measures to protect against the loss, misuse and alteration of data used by our system.
We will never share, sell, or rent individual personal information with anyone without your advance permission or unless ordered by a court of law. Information submitted to us is only available to employees managing this information for purposes of contacting you or sending you emails based on your request for information and to contracted service providers for purposes of providing services relating to our communications with you.
Each email sent contains an easy, automated way for you to cease receiving email from us, or to change your expressed interests. If you wish to do this, simply follow the instructions at the end of any email.
In connection with your transaction, we may obtain information about you as described in this notice, which we handle as stated in this notice.
1. We collect nonpublic personal information about you from the following sources:
2. We may disclose all of the information we collect, as described above, to companies that perform marketing services on our behalf or to other institutions with whom we have joint marketing agreements. We may not make such disclosures about you as a consumer, customer, or former customer.
3. We restrict access to nonpublic personal information about you to those employees who need to know that information to provide products or services to you. We maintain physical, electronic, and procedural safeguards to guard your nonpublic personal information.
4. We use third-party advertising companies to serve ads when you visit our website. These companies may use information (not including your name, address, email address, or telephone number) about your visits to this and other websites in order to provide advertisements about goods and services of interest to you. If you would like more information about this practice and to know your choices about not having this information used by these companies, click here.
Custom orders usually take three weeks to complete after we have settled on all the design particulars and we have received the 50% deposit. Rush projects are possible too. Please inquire about that process. We will keep you updated on our progress with your piece, so you'll know when it will be ready.
Most of the time, we cannot use gold that you bring us to make something new. All gold is alloyed with other metals (unless it is 24KT solid gold). It is impossible to know what percentages of other metal alloys were used. So, reusing your old gold might produce a metal with unknown impurities, rendering it unstable. Your new piece will be constructed with freshly refined gold (recycled and purchased as such.) However, if you have old gold, we can credit it toward your new piece.
I have been a professional designer and buyer for over 2 decades and have developed reliable international gemstone connections. My graduate gemologist credentials plus immersion in the global marketplace allows me to evaluate stones prior to purchase and I pre-screen them for each individual project. I am a designer-member of the American Gem Trade Association, (AGTA) an alliance of dealers, designers, and manufacturers who adhere to strict gemstone disclosure guidelines.
At Diana Widman Design, we realize that sometimes you change your mind. To better take serve you, please follow our simple return guidelines:
Where to buy Diana Widman Jewelry
Alara Fine Jewelry
42 Main Street
Austin's Fine Jewelry
1327 North Washington Street
200 Chestnut Street
Chicago, IL 60611